Plan Your Visit

Lyric Theatre, Shaftesbury Avenue, London, W1D 7ES

Info

Access

Covid-19 Secure

We are excited to welcome you to the Lyric Theatre and want you to have the best experience possible whilst you are here. The safety of our audiences, performers and staff is our utmost priority. We are following government guidelines and as such have put in place a number of measures as part of our COVID Safe procedures plan. For further information check the COVID-19 secure section above. We thank you in advance for your cooperation.

48 hours before the performance we’ll ask you to check-in online which will involve completing a health questionnaire on behalf of yourself and your party to assist with track and trace. Once completed, we’ll deliver your tickets to your mobile or smart device for contact-free entry to the theatre.

If you do not receive your health questionnaire within 48 hours or your e-tickets within 24 hours of your visit, please contact boxoffice@nimaxtheatres.com and our team will assist you.

 

HOW TO GET HERE

By Car

The nearest car park is Newport Place, in Chinatown. If you’re driving into the West End to see a show, take advantage of Q-Park’s Theatreland Parking Scheme. Save 50% off parking with Q-Park (after 12pm and for up to 4 hours). To qualify, simply present your Q-Park car park ticket for validation at our box office and the car park machine will automatically charge you half price.  For details of locations and prices please visit Q-Park’s website.

By Public transport

Tube

Piccadilly Circus is just a short walk away, with entrances to the underground at every corner of the road junction. The station is on the Bakerloo line (between Charing Cross and Oxford Circus) and the Piccadilly Line (between Green Park and Leicester Square), so it’s well connected with the rest of London.

National Rail

The Lyric Theatre is easily accessible from most of the major National Rail London stations. Charing Cross is our nearest National Rail station and is just a 10 minute walk from the theatre or one stop on the Bakerloo line to Piccadilly Circus. If you are arriving at one of our other major National Rail stations we recommend jumping on the tube for quick onward travel to the theatre. Get the Piccadilly line to Piccadilly Circus for 5 stops from Kings Cross, the Northern line for 4 stops from Euston to Leicester Square (5 min walk from the theatre) or just six stops on the Bakerloo from Paddington to Piccadilly Circus. 

Bus

The following bus routes stop on or near Shaftesbury Avenue: 1, 14, 19, 22, 24, 29, 38, 55, and 176.

 At the bottom of this page, you can find a map showing the location of the venue, and how close the nearest public transport links are.

ACCESS AND FACILITIES 

Nimax Theatres are committed to providing the very best service to all of our patrons and want to ensure your visit is as comfortable as it can be. If you would like to discuss your specific access needs please contact our access team. You can call 0330 333 4815, email access@nimaxtheatres.com or write/visit Lyric Theatre, Shaftesbury Avenue, London W1D 7ES. 

Wheelchair user access is located in the Dress Circle Boxes, which are at street level. Please report to the main entrance on arrival and a member of staff will accompany you to the wheelchair access entrance on Shaftesbury Avenue. Wheelchair spaces are in boxes C, D and E. Boxes can accommodate up to 3 persons. There is a fully adapted unisex toilet in the Dress Circle.

There are Ladies and Gentlemen’s toilets on all levels.

The theatre bars are located on all levels. There is no level access to the bars for wheelchair users; a member of theatre staff will offer assistance purchasing beverages on behalf of customers. Programmes and Ice Creams are available in the main foyer and auditorium. All drinks and refreshments will be available for pre-order to minimise queuing and assist social distancing.

We’re sorry but there are currently no hearing assistance facilities in this venue.

 

Details of specific access performances for each production can be found on the show pages. These may include relaxed, BSL Interpreted, Audio Described and Captioned performances and are arranged by the producers. 

COVID-19 SECURE

The safety of our audiences, performers and staff is our utmost priority. We are following government guidelines and as such have put in place a number of measures as part of our Covid-safe procedures plan. From Monday 13 December Covid-Passes will need to be presented as a condition of entry to our theatres, please see below for more details. We thank you in advance for your cooperation. Please find our current measures outlined below but note these are subject to changes to keep in line with the latest government guidance.

From Monday 13 December Covid-Passes will need to be presented as a condition of entry to our theatres. Therefore, if you are 18 years of age or older, you will need to provide any of the following documentation for entry to the theatre;

  • NHS COVID Pass on a smart device
  • NHS COVID Pass letter
  • Fully completed vaccination card
  • International equivalents will be accepted

OR

  • Proof of a negative rapid lateral flow test within the last 48 hours (via text or email).
  • Proof of a negative PCR test within the last 48 hours (via text or email).

You can find out more information regarding the NHS Covid Pass here: https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/

Futher Covid-19 Secure measures in place at the theatre are:

• Contactless ticketing. Staggered arrival times advised on your ticket.
• Hand sanitiser is provided as you enter the theatre and at designated points throughout the building.
• Different entry and exit points depending on the location of your seats.
• Traffic flow systems to facilitate safe movement around the building where possible.
• Drinks will be pre-ordered and consumed in the comfort of your seat.
• It is mandatory for audience members aged 11 and above to wear a face covering, fully covering the nose and mouth whilst inside the theatre - except when eating or drinking or if you are exempt. 
• Please respect social distancing including when queuing to enter the theatres. Staff will be on hand to assist you.

If you or anyone in your household or support bubble is feeling unwell or has dsplayed any symptoms of COVID-19 in the 10 days prior to your visit please stay at home and follow government guidelines. Our friendly team will help you rearrange your visit if you are unable to attend. Simply contact BoxOffice@Nimaxtheatres.com. We look forward to seeing you and enjoy the show.

Bus

1, 14, 19, 22, 24, 29, 38, 55, 176

Tube

Piccadilly Circus (Bakerloo line, Piccadilly line)

Car

Q-Park – Chinatown, Newport Place, 
West End, London WC2H 7PU

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